helix
consulting

Case studies

Let our work speak for itself. Get acquainted with our previous achievements because actions speak louder than words.
So, let us keep to the point and present our most successful projects in a concise, results-oriented approach.

Quality Management System integration for NAK Call Center

We undertook a development project for the National Chamber of Agriculture. Our goal was to enhance the performance and effectiveness of its Call Center. We have achieved this result by having supported the installment of a new Call Center technology, set up the parameters of SAP CRM and created a methodology for measuring the individual and team-based performance rate.